Get help with your account, business listing, events, or general platform questions by chat or email. We usually reply within 1–2 business days.
Choose the chat or email option that best matches your question.
Ask a quick question about your account, listing, or the AusLanka platform.
Sign-in trouble, account access, saved items, and platform support.
Partnerships, media, feedback, and other AusLanka platform questions.
Listing setup, claiming a business, profile edits, and publishing questions.
A simple support flow, so your request stays easy to follow.
Share the details once
Keep the account, listing, or event context together in one support conversation.
We review the request
The team checks what service it relates to before asking for anything else.
You get clear next steps
If something sensitive is involved, we will ask for the right verification first.
A little context helps us understand the issue and respond clearly.
Please don't share passwords, full payment card details, or government IDs in your first message. We'll request only what's needed if verification is required.
Some questions can be answered right away from these pages.
Step-by-step guides for accounts, listings, reviews, and platform basics.
Browse the main AusLanka service areas before sending a question.
Find businesses, manage a listing, or start a new business profile.
How AusLanka handles personal information across the platform.
The terms that apply when using AusLanka services.